The National Audit Office have published a report on HMRC Management of Tax Debt. Professor Wilson played an important role in the compilation of this report. NAO Study
“Professor Wilson’s work helped us to put the Department’s performance in a comparative context. His report was used to cross check findings from our own literature reviews, international comparisons and interviews with internal and external stakeholders. It also provided us with a valuable insight into how other organisations measure performance and provided context for our performance data analysis.” HMRC: Management of Tax Debt (2008) ISBN 9780102954395
(See the section ‘Publications: Policy’ for related studies)
